Introduction

Privacy Policy Update 01/03/2023 We use Ezoic to provide personalization and analytic services on this website, as such Ezoic's privacy policy will now take effect and can be reviewed here.

LocalPrices.co.uk is committed to protecting the privacy of its users. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in connection with our website, LocalPrices.co.uk. This policy is GDPR compliant and aims to comply with the General Data Protection Regulation (GDPR) requirements.

Information Use

We use the personal information we collect from you to provide and improve our services, personalize your experience, and communicate with you about our products and services. We may also use your personal information to contact you for marketing purposes, but we will always give you the option to opt-out of these communications.

Information Disclosure

We do not sell or rent your personal information to third parties. However, we may disclose your personal information to our service providers and partners who assist us in providing our services. If we do so, we will update our privacy policy and list them here. We may also disclose your personal information if we are required to do so by law or if we believe that such disclosure is necessary to protect our rights or the rights of others.

Collecting information on you

We may collect various types of personal information from you, including your name, email address, phone number, postal address, and other information that you provide when you register for our service, use our site or contact us for support. We also automatically collect certain non-personal information when you use our site, such as your IP address, browser type, and operating system. Further information is provided below.

Personal information is collected by us in the following ways:

Website enquiry forms

We use forms placed within website pages to capture your enquiry information.

Newsletter signup forms

Within our website, we may offer you the opportunity to receive future correspondence from us detailing services available, offers and product information.

We use a third party to provide this service on our behalf. This means that if you have not objected to email marketing, your personal data will processed by Mailchimp.

Business Profiles and Pricelists

To create an online profile for a business and allow them to create a price list of their services, we typically collect a variety of information from the business. This information is used to create a comprehensive profile that accurately represents the business and their offerings to potential customers.

First and foremost, we collect basic information about the business, such as the business name and contact information. This includes the business address, phone number, email address, and website URL. This information is essential for potential customers to be able to find and contact the business. Next, we collect a list of the services that the business provides. This includes both the name of each service and a brief description of what each service entails. This information is used to give potential customers an idea of what the business offers and what they can expect when they use the business's services.

In addition to the service list, we also collect price information for each service. This includes the cost of each service as well as any additional fees that may apply. Having clear and transparent pricing information is important for potential customers when making decisions about which business to choose for their needs.

Finally, we may also collect additional information about the business, such as photos of their work or customer reviews. This can be useful in giving potential customers a better idea of what the business is like and what they can expect when working with them.

Overall, the information we collect from a business to create an online profile and price list of their services is designed to give potential customers all the information they need to make informed decisions about which business to choose for their needs. By providing accurate and detailed information about the business and their services, we help businesses reach more customers and grow their customer base.

We may include links to external websites. These links are relevant to the content they are linking from and are suitable for the likely audience. They may also offer commercial services, such as online purchases. However, we are not responsible for the content of external websites. This is because:

• We do not produce them or maintain them.
• They can be changed without our knowledge or agreement.

These links are provided for your information only and not intended to signify that we endorse any such website and/or content. It is your responsibility to check the terms and conditions and data protection policies of any other websites you may visit.

What information do we collect?

The information we collect includes some or all the following:

Enquiry forms:

• Title, first and last names
• Email address
• Telephone number
• Town
• Postal address
• The date and time you used our services
• The pages you visited on our website and how long you visited us for
• Your IP address
• The internet browser and devices you are accessing our website from
• Cookies (please refer to the information regarding use of cookies later in this document)

If you give information on behalf of someone else, you must ensure that you have their permission and that they have been provided with this Privacy Policy before doing so. If you are under 16, please do not provide us with any of your information unless you have the permission of your parent or guardian.

Business Registration

• Title, first and last names
• Email address
• Business Name
• Business Address
• Business Telephone number
• List of services (with or without supporting photos), service descriptions and prices
• The date and time you used our services
• The pages you visited on our website and how long you visited us for
• Your IP address
• The internet browser and devices you are accessing our website from
• Cookies (please refer to the information regarding use of cookies later in this document)

How is your personal information used?

Use of personal information under UK data protection laws must be justified under one of a number of legal grounds and we are required to set out the grounds in respect of each use in this policy. The following lists the grounds under which we may collect your personal data.

Wherever we have processed your information using the basis of consent, you may withdraw your consent at any time by contacting us via email at support@localprices.co.uk

How long do we keep your personal information for?

The personal data that we hold about you will be retained for a period of 12 months following our last contact with you, at which point it will be securely destroyed.

Within this 12 month period, we may contact you to follow up any initial enquiry you submit to us and to evaluate the service you received.

If you have not objected to receive further electronic communications from us, you will be given the opportunity to opt-out at any time via links contained within any communication.

How can you manage the information we hold about you?

In accordance with data protection legislation, you can make a request to us for the personal information we hold about you. This is called a 'subject access request'. If we do hold information about you, we will:

• give you a description of it;
• tell you why we are holding it;
• tell you who it could be disclosed to; and
• let you have a copy of the information in an intelligible form.

We will provide you with the information to which you are entitled within one month of your request. However, we will need to check who you are and therefore we will ask you for proof of identity. We do this to protect your personal information from being disclosed to anyone who should not have access to it.

Under data protection law, you have a number of further rights in relation to control over the personal information we hold about you as follows:

• You may ask us to correct and update your information.
• You may withdraw your consent (where we rely on it - please refer to 'How is your personal information used?'). Where you have not objected to receive any direct electronic marketing from us, you may change your preference at any time using either unsubscribe links or instructions contained within our correspondence.
• You may object to our use of your information (where we rely on our legitimate interests to use your personal information) provided we do not have any continuing lawful reason to continue to use and process the information.
• You can ask us to erase your information (or restrict the use of it), provided we do not have any continuing lawful reason to continue to use and process that information.
• You can request we transfer your personal information in a structured data file (in a commonly used and machine-readable format).

We will respond to any request you make regarding these rights within 1 month. You can exercise the above rights and/or manage your information by contacting us using the details below. Post: Data Controller, Local Prices Ltd, 152 Fircroft Road, Ipswich, IP1 6PP Email: support@localprices.co.uk

Data Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. We have implemented physical, technical, and administrative safeguards to protect your information.

What if you have a concern or complaint?

If you have any concerns or wish to make a complaint to Local Prices Ltd regarding use of your personal data, please contact us at support@localprices.co.uk

If you remain unhappy you have the right to lodge a complaint with the Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF or visit www.ico.org

Changes to Privacy Policy

We reserve the right to modify this Privacy Policy at any time. If we make changes to this policy, we will post the updated policy on our website and update the policy's effective date.

Last Updated: 27/02/2023